Privacy Policy
At Top Techs, we are committed to protecting the privacy and confidentiality of personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Introduction
This Privacy Policy outlines how we collect, use, disclose, and protect personal information from three distinct groups: website visitors, our clients (freelance film crew) and the organisations with whom we engage for the purposes of booking crew (production companies). Please read this policy carefully to understand our practices regarding your personal information and how we handle it.
For the purpose of this Privacy Policy, "we," "our," or "Top Techs" refers to our company.
Collection of Personal Information
We collect personal information from website visitors, our clients and production companies to provide our services and facilitate the booking process. The personal information we collect may include, but is not limited to:
Clients (Freelance Film Crew):
Name
Phone number
Email address
Employment history/ credits list
Vaccination status
Working with Children Check (where applicable)
Production Companies:
Production company name
Contact person's name
Contact person's role (eg. producer, production manager)
Contact person’s phone number and email address
Shoot location and booking dates
Key crew members (eg. Producer, director etc)
Website Visitors:
IP address
Browser type
Operating system
Pages visited on our website
Personal information voluntarily provided through website forms (e.g. name, email address)
Use and Disclosure of Personal Information
Clients (Freelance Film Crew): We use your personal information to provide you with our services, communicate with you about booking enquiries, and facilitate the booking process. We may disclose your contact information to production companies that are seeking to book crew members for upcoming productions. However, we do not disclose details of your other bookings or holds to other production companies.
Production Companies: We use the personal information provided by production companies to facilitate the booking process and communicate with them regarding crew availability and bookings. We may also disclose their contact information to our clients (freelance film crew) for the purpose of logistical and booking arrangements.
Website Visitors: We use the personal information collected from website visitors to analyse and improve the performance, functionality, and content of our website. We may also use the information to respond to enquiries or requests submitted through website forms and provide relevant information about our services.
We may disclose personal information to third-party service providers who assist us in providing our services, such as website hosting and accounts management. These service providers are required to comply with applicable privacy laws and protect your personal information.
Protection of Personal Information
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We maintain industry-standard security measures, including encryption, firewalls, and secure servers, to safeguard your personal information.
We have implemented procedures to ensure that our employees and contractors comply with privacy laws and handle personal information responsibly. Access to personal information is limited to authorised individuals who require it to perform their job duties.
Access and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. If you would like to access or correct your personal information, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe.
Retention of Personal Information
We retain personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law. When personal information is no longer needed, we securely remove it from our systems.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us using the following details:
Top Techs
crew@toptechsmanagement.com.au
+61 2 9958 1611
We take your privacy seriously and will respond to your enquiry as soon as possible.
Changes to Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. The latest version will be posted on our website. Your continued use of our website or services after any modifications will constitute your acknowledgment and agreement to the updated Privacy Policy.